If I want to downgrade my current subscription, will my previous payment be adjusted?

In case you have validity of your previous subscription, we will extend the validity of your new subscription to a period equivalent to the credits remaining from the previous subscription.

For example, you had subscribed to the Standard Plan for 1-year (worth $420) and used your account for 6 months (worth $240 as per pricing tables). You now wish to downgrade to the Lite plan. As you have $180 credits remaining ($420-$240), we will give you a Lite subscription for a total of 18 months ie. 1 Year Subscription (worth $108) and 6-month additional subscription (worth $66).

After you downgrade, simply reach out to Eric Vu at eric.vu@scanova.io and your new subscription validity will be extended.

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